Limited connectivity
When you have limited connectivity, Windows may alert you in the system tray with messages like “Limited or No connectivity” or “No Internet Access.” If this occurs, check your local IP address to see if it’s an APIPA address, which means you only have local connectivity. Otherwise, if you do have a DCHP address, perform ping tests to the local gateway and to a remote IP address to see where along the line you’re having the communication issue.
- Limited connectivity points to a DHCP problem. Run ipconfig to see if you have an APIPA address. Restart the router if that is your DHCP server and you’re getting an APIPA address.
Internet Unavailable
Local Resources Unavailable
- Check if correct share name? Required user name/password? Permissions? Correct homegroup/domain/workgroup? Folder/printer is actually shared? Folder or printer actually exists? Serving system is actually on? Computer is physically connected to serving system?
Shares Unavailable
If troubleshooting access to a Windows share and you’re not able to access the share, it could be because the server is unavailable, you don’t have the proper permission to access that share, or there may be an issue with the DNS that is used to find the server.
Printers Unavailable
If a printer is unavailable, it may because the printer is off or disconnected. You might also not have the proper permission to access the printer.
Email Unavailable
If you’re unable to access email there could be a single server or a cluster of servers that are experiencing issues. This might be related to the servers themselves or to the network path to the email servers.
