- Identify and research malware symptoms.
- Quarantine the infected systems.
- Disable System Restore (in Windows).
- Remediate the infected systems.
- Update the anti-malware software.
- Scan and use removal techniques (safe mode, pre-installation environment).
- Schedule scans and run updates.
- Enable System Restore and create a restore point (in Windows).
- Educate the end user.
3.3 Best Practice Procedures for Malware Removal
3. Software Troubleshooting (220-1002), Comptia A+ (Plus), Comptia A+ (Plus) 220-1002
