Category: Comptia A+ (Plus) 220-1001

Slow transfer speeds Slow transfer speeds can be caused if the router or infrastructure is overloaded. Check the speed and duplex of your local interface. You might be impromperly configured….

No connectivity Check physical cables plugged in. Is the NIC disabled in Device Manager? Check the link lights on the NIC and switch Is the NIC bad? Use utility provided…

Limited connectivity When you have limited connectivity, Windows may alert you in the system tray with messages like “Limited or No connectivity” or “No Internet Access.” If this occurs, check…

Unable to install printer Being unable to install a printer indicates issues with the computer’s operating system. You’ll need to install printer drivers in order to be able to install…

Backed-up print queue If you look at the print queue and see there are many jobs lined up with no progression, you may have an issue with the printer or…

Paper not feeding If the paper is not loading into the printer properly, first check the paper tray. Examine the pickup rollers to see if they are clean and working…

If you notice an issue with a printer not printing correctly, first try to print or scan a test page. Try printing from an application other than where the problem…

Document and label cable and screw locations There are a lot of cables in mobile devices. There are cables for antennas, drives, video, etc. so document where each cable is…

Unable to decrypt email When sending or receiving email on a mobile device, the communication is usually done through encrypted channels for the highest level of security. If you’re having…

No Bluetooth connectivity Cannot display to external monitor When you connect an external monitor to your laptop, you’ll first need to toggle function keys to control how you send the…