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Month: February 2001

5.2 Troubleshoot Log Entries and Error Messages

5. Hardware and Network Troubleshooting (220-1001), Comptia A+ (Plus), Comptia A+ (Plus) 220-1001

This entry is part 216 of 230 in the series Comptia A+ (Plus) 220-1001 Series

In Windows, important logs are stored in: Event Viewer (centralized repository for logs pertaining to applications, security, operating system, and other components) Boot logs (logs created during the boot process….

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5.2 Troubleshoot Distended Capacitors

5. Hardware and Network Troubleshooting (220-1001), Comptia A+ (Plus), Comptia A+ (Plus) 220-1001

This entry is part 215 of 230 in the series Comptia A+ (Plus) 220-1001 Series

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5.2 Troubleshoot Proprietary Crash Screens (BSOD/Pin Wheel)

5. Hardware and Network Troubleshooting (220-1001), Comptia A+ (Plus), Comptia A+ (Plus) 220-1001

This entry is part 214 of 230 in the series Comptia A+ (Plus) 220-1001 Series

BSOD stands for Blue Screen of Death. This is a Windows stop screen that tells you an error has occurred that it was unable to recover from. It’s called a…

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5.2 Troubleshoot Smoke or Burning Smell

5. Hardware and Network Troubleshooting (220-1001), Comptia A+ (Plus), Comptia A+ (Plus) 220-1001

This entry is part 213 of 230 in the series Comptia A+ (Plus) 220-1001 Series

Smoke or a burning smell is a sign of a significant hardware issue. If this occurs, unplug your system immediately to prevent additional damage from occurring to your system. Once…

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5.2 Troubleshoot Indicator Lights

5. Hardware and Network Troubleshooting (220-1001), Comptia A+ (Plus), Comptia A+ (Plus) 220-1001

This entry is part 212 of 230 in the series Comptia A+ (Plus) 220-1001 Series

Link light on NIC or switch is steady on when NIC connected to another device. Off or flickering indicates connection problem. Activity light on NIC or switch turns on when…

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5.2 Troubleshoot Fans Spin – No Power to Other Devices

5. Hardware and Network Troubleshooting (220-1001), Comptia A+ (Plus), Comptia A+ (Plus) 220-1001

This entry is part 211 of 230 in the series Comptia A+ (Plus) 220-1001 Series

Another issue with power is that some components may appear to be getting power, but other components don’t appear to be getting power. For example, you can see that your…

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5.2 Troubleshoot Intermittent Device Failure

5. Hardware and Network Troubleshooting (220-1001), Comptia A+ (Plus), Comptia A+ (Plus) 220-1001

This entry is part 210 of 230 in the series Comptia A+ (Plus) 220-1001 Series

Sometimes your computer may be working pefectly normal but intermittently you may have problems with a component. Sometimes the system works and sometimes it doesn’t. Intermittent device failure may be…

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5.2 Troubleshoot Loud noise

5. Hardware and Network Troubleshooting (220-1001), Comptia A+ (Plus), Comptia A+ (Plus) 220-1001

This entry is part 209 of 230 in the series Comptia A+ (Plus) 220-1001 Series

Computers should generally not be making loud noises, such as grinding or rattling noises. It usually will just make a low hum noise. Rattling may indicate loose components. Scraping noise…

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5.2 Troubleshoot Overheating

5. Hardware and Network Troubleshooting (220-1001), Comptia A+ (Plus), Comptia A+ (Plus) 220-1001

This entry is part 208 of 230 in the series Comptia A+ (Plus) 220-1001 Series

Bad airflow in your computer can lead to increased temperatures in your computer, and this overheating can cause issues. Heat is generated from the CPU, video adapters, memory, etc. Check…

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5.2 Troubleshoot No Power

5. Hardware and Network Troubleshooting (220-1001), Comptia A+ (Plus), Comptia A+ (Plus) 220-1001

This entry is part 207 of 230 in the series Comptia A+ (Plus) 220-1001 Series

An indication of no power is if you press the computer power button and you see no lights or any activity. You’ll need to check if there is power from…

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